Returns & Exchanges
At Epaulet Brand, we strive for complete satisfaction with every garment. If your purchase isn't a perfect fit, we offer a 14-day window for returns and exchanges on all unworn, full-priced items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your return parcel.
Drop Off and Track
Deliver your package to the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing